Helpline and official contact

• Customer care phone printed on the site: +91 40 2333 2555, open 6:00 to 22:00 all days.
• A second office number is printed: +91 40 2312 3015.
• Email for feedback and complaints: customerservice@ltmetro.com.
• Head office: Administrative Building, Hyderabad Metro Rail Depot, Uppal Main Road, Uppal, Hyderabad 500039.
• Station Customer Care Centres are on the concourse (ticket counter) level at every station.

Source: L&T Metro: Contact Us. Checked on 12 Nov 2026.

Also see: ltmetro.com/faqs

Source note: page checked 12 Nov 2026 (no date printed).

All help topics for Hyderabad Metro Rail