Lost and found

• Report a lost item at the Customer Care Centre of any station, or call +91 40 2333 2555.
• Found items are kept in the Lost and Found office for 90 days.
• To claim an item you give full details, a valid ID and supporting documents.
• After 90 days unclaimed items may be donated to NGOs.
• Important IDs such as passports and driving licences are handed to the police and must be collected from them.

Source: L&T Metro: Customer Service (Lost & Found). Checked on 12 Nov 2026.

Source note: page checked 12 Nov 2026 (no date printed).

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