Smart card and recharge

• A contactless smart card costs Rs 100 at any station and the cost is not refundable or transferable.
• Recharge at station counters: Rs 50 to Rs 2,000 in multiples of Rs 50.
• Recharge online (PhonePe, Paytm, T-Savaari): Rs 100 to Rs 2,000 in multiples of Rs 100. Tap at an entry gate after about 20 minutes to see the balance.
• The maximum recharge was cut from Rs 3,000 to Rs 2,000 from 1 Oct 2026.
• An online recharge must be tapped in at an entry gate within 15 days, or it moves to the refund cycle.
• One person per smart card. The card cannot be shared.
• From 1 Sep 2026 the company says it will not refund a lost or stolen smart card in any case. A damaged card is replaced at a counter.
• Entry is allowed with any positive balance, but exit needs enough balance for the trip.

Source: L&T Metro: Ticketing. Checked on 12 Nov 2026.

Also see: ltmetro.com/faqs

Source note: page checked 12 Nov 2026 (rule dates 1 Sep and 1 Oct 2026 printed).

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