Ticket options, refunds and penalties

Any NCMC-compliant card works. Cards can be bought or recharged at station ticket counters.
Paper QR tickets come from ticket vending machines or counters. Return tickets are available.
A QR ticket must be scanned at the gate within 240 minutes of being generated.
You can exit at the same station within 20 minutes of entry.
Children under 90 cm travel free with an adult.
A refund for an unused mobile or paper QR ticket bought by digital payment can be asked within 10 days of issue. QR tickets from the app cannot be cancelled.
Lost ticket or NCMC card: the maximum fare plus an extra charge is levied at the destination station.
Travelling without a ticket: maximum premium fare plus Rs 250 plus Rs 50.

Source: Namo Bharat: FAQs. Checked on 12 Nov 2026.

Source note: FAQ feed, no date printed; checked 12 Nov 2026.

Source: ncrtc.in (Namo Bharat and Meerut Metro), checked on 11 Nov 2026. Five station positions are from OpenStreetMap contributors (ODbL).

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